Return & Refund Policy

  • Overview

All returned or exchanged items must be:

New, unopened items can be returned within 30 calendar days of delivery.

Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns or exchanges.

In new condition, in their original packaging.

Must include all packing material, blank warranty cards, manuals, and accessories.

Before you return your item, make sure that the items are in the same condition you received them in, with the identification tag and seal still attached.

Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside the designated return process.

We will support 50% of the shipping fee to return to China. We are not responsible for lost or damaged packages.

  • We reserve the right to refuse any return if there are:

Any signs of wear.

Parts of the item are missing.

What to do if there is a discrepancy with your order

If there are any noticeable discrepancies with your order or if the item delivered is the wrong item, please contact BLIZVY to make any necessary corrections. Product discrepancies not notified to BLIZVY within 5 days may not be eligible for replacement. Please do not use items that you believe are incorrect as it may void our ability to exchange or replace the items. Please contact us within 5 days of receiving your shipment if your item is defective. You may be asked to provide photographs of the discrepant item(s) to help us better assist you.